Shipping Policy - Zavi Boilers

At Zavi Boilers, we are committed to delivering your orders in a timely and reliable manner. This Shipping Policy outlines how we handle the processing, delivery, and related terms for all orders placed on our website.

Shipping Availability

We offer worldwide shipping. Delivery services are carried out through trusted courier and logistics partners. Availability of service may vary depending on your location and local courier coverage.

Processing Time

Orders are typically processed within 1–3 business days after confirmation. Processing time may be extended during peak seasons, holidays, or in the event of high demand.

Delivery Time

Delivery times depend on your location. While we aim to provide accurate estimates, actual delivery may vary due to factors beyond our control, such as customs clearance, courier delays, or unforeseen circumstances. You will be notified of estimated delivery times when your order is confirmed.

Shipping Fees

Shipping costs, if applicable, will be communicated to you at the time of order confirmation. Certain promotions or offers may include free shipping, subject to terms specified at the time of purchase.

Cash on Delivery

As Zavi Boilers accepts only cash on delivery as a payment method, customers are required to make full payment in cash at the time of product delivery. Orders will not be released without payment.

Order Tracking

Where available, customers will be provided with tracking details to monitor the status of their shipment. Tracking availability may vary based on the courier service used.

Undeliverable Packages

If a delivery attempt is unsuccessful due to incorrect address details, unavailability of the recipient, or refusal to pay, the order may be canceled. In such cases, customers should contact us to arrange a new delivery.

Customs and Duties

For international orders, customs fees, import duties, or local taxes may apply depending on your country’s regulations. These charges are the customer’s responsibility.

For any questions or concerns about shipping, please contact us at [email protected].